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Message from Libro Financial

Libro Credit Union pledges to work with Owners during these difficult times and we are ready to support you. Owners are encouraged to contact their Coach to discuss options to reduce their financial stress. Some of the options we have for you may include:

  • Up to a 6 month mortgage payment deferral and loan deferral options for personal Owners
  • Loan deferral options for Business Owners including commercial and agricultural loans
  • Access to a portion of certain Libro GICs and terms deposits with no administration fee

Reach out to your Coach, Account Manager, or the Contact Centre directly to discuss your needs. You can book appointments online at, by phone or by email.

We are continuing to assess what is needed in response to a rapidly-changing economic environment, we are making sure we put Owners’ needs first.

We are also making a number of changes to the way we work in the interest of public health, to protect staff, Owners and the wider community.

Temporary Location Closures

Libro Credit Union has taken the difficult decision to temporarily close a number of locations, listed below, as of Wednesday, March 18.

The following locations are temporarily closing and please know these locations have not been affected directly by the virus:

  • Old East Village, London
  • Downtown Kitchener
  • Windsor Accelerator
  • Forest
  • Woodslee

All Libro staff have been asked to follow government guidelines, including adopting social distancing, and the tight space at some of these locations makes that difficult. We also have limited staff available to run these locations.

Reducing Hours

Our remaining Libro locations will remain open though we are reducing hours further to 10am to 4pm, Monday to Friday. All locations will now be closed on Saturdays.

Protecting Staff and Owners

We are taking special measures to protect staff and Owners. They include:

Social distancing: We ask everyone to maintain a distance of at least two metres from each other.

Self-isolating: If you are feeling sick, have been in contact with anyone sick, or have been out of the country (including the US) recently, you will not be permitted to enter our locations. We ask that you contact us by phone or email instead.

Any Libro staff who have been out of the country recently are being required to self-isolate for 14 days.

Doing business in new ways: We ask all Owners to use ATMs, online services or phone options, wherever possible. Visit our Ways to Bank page to learn more.

Meetings postponed: No Libro events will take place until further notice. Our Annual General Meeting, planned for April 4, will take place online only.

We are also making a pledge to all of Libro’s 714 staff. To work with staff individually to understand their needs and to make sure they know their health and wellbeing is at the forefront of our thinking, this includes their financial wellbeing.

We are determined to maintain strong standards of Owner service, while also supporting our staff and giving them all the options for working that we can provide.

Thank you to everyone who does business with Libro. We’re still focused on providing the best possible service in these difficult circumstances, while carefully following the latest advice on COVID-19.

Visit for ongoing updates on the COVID-19 pandemic and how Libro can support you.


Date: Friday March 20, 2020

Author: jen

Western Fair District Market Requests Volunteers

Notice from the Old East Village Community Association

Re: Western Fair District Market

Late Notice Request for Volunteers

The Western Fair District Market is requesting volunteer assistance to manage COVID -19 hygiene and social distancing protocols at the market on Saturday March 21, 2020 and Sunday March22, 2020.

If you are available to help, and not in an “at risk” category, this is an opportunity to support our local businesses while they endeavor to keep us supplied with fresh food.

Volunteers Required: A total of 6 volunteers, 2 per shift are required to cover three shifts. These are:

  • Saturday March 21, between 8am and 12pm – 2 people
  • Saturday March 21, between 12pm and 3pm – 2 people
  • Sunday March 22, between 10am and 2pm – 2 people

Duties: Volunteers will be located at the West entrance to welcome customers and direct them to the closest hand sanitizer station upon entrance and exit.

Safety and Equipment: Volunteers will be supplied with masks, vests, gloves and people counters. The Market has secured trained screeners for the Market on Saturday and are waiting to hear if the screening service is available for Sunday.

Contact: To volunteer please contact Mr. Dan Ross, Market Manager, at Copied to


Date: Monday March 16, 2020

Author: jen

London Heritage Awards Gala

ACO London Region Branch and Heritage London Foundation In Partnership with Museum London Present The 13th Annual London Heritage Awards Gala

Thursday March 5th 2020 at Museum London

Reception at 6.30 p.m. in the Atrium, with Hors d’oeuvres & Cash bar.
Awards Ceremony 7.30 p.m. sharp in the Centre at the Forks.

Tickets are $25.00 inclusive of fees, and include a Complimentary Bar Drink.

Tickets and Registration through Eventbrite:

Some tickets will be available at the door

Please Join Us in Honouring This Year’s Award Recipients! For further information please email Susan Bentley at


Date: Tuesday February 25, 2020

Author: jen

Dundas Cycling Projects

On Thursday, February 27, 2020, the City of London is hosting an open house for two Dundas Street infrastructure projects designed to improve east-west cycling connections and better links to transit:

  • Dundas Cycle Track
  • This project will connect Downtown with Old East Village by creating a permanent, separated east-west cycling route on Dundas Street between Wellington Street and Adelaide Street, and on William Street between Dundas Street and Queens Avenue. The project is part of the broader East-West Bikeway, designed to strengthen east-west cycling connections.
  • Dundas-Thames Valley Parkway (TVP) Connection
  • Today there is a break in cycling infrastructure between Dundas Street and the Thames Valley Parkway. This project will slightly shift the alignment of Dundas Street to better align the intersection and street with Dundas Place and create a continuous connection in the cycling network heading onto Dundas Street from the TVP.

The purpose of the open house is to collect Londoners’ feedback to assess design options for each project. City staff and engineering consultants will be available to share information, collect input, and answer questions on both projects.


When: Thursday, February 27, 2020, 4:30 – 6:30 p.m.

Where: Catholic Central High School, 450 Dundas St., Cafeteria

Transit routes: 2, 20

Bike parking: Secure bike parking will be provided by the City of London at the venue.

Dundas-TVP Connection Contact:

Andrew Giesen, C.E.T.

Senior Transportation Technologist

Transportation Planning & Design

City of London

(519) 661-2489 ext. 8486

Dundas Cycle Track Contact:

Peter Kavcic, P.Eng.

Transportation Design Engineer

Transportation Planning and Design

City of London

(519) 661-2489 ext. 4581


Date: Monday February 24, 2020

Author: jen

Have Your Say On Dundas Infrastructure Changes

The Old East Village Community Association wishes to draw your attention to a public meeting about major infrastructure improvements that will occur over a two year period, on Dundas Street between Adelaide Street and Ontario Street ,from 2020 to 2022. Infrastructure improvements are also scheduled for English Street, in 2021.

We would welcome your attendance at this meeting to learn more about the initiatives. City staff will be prepared to hear your comments and answer your questions ,including the management of traffic that will be diverted from Dundas Street to Queens Avenue during the construction period.

The Manager of the English Street Infrastructure Renewal Project will also be on hand to answer early questions.

Please plan to attend. Your input is important.

Further information about the Old East Village Infrastructure Road Project can be found at

Date: Sunday December 1, 2019

Author: jen